Your data, your rights
Last updated: September 2026
This Privacy Policy explains how 4Drive Uzbekistan collects, uses, and protects your personal information when you visit our website and use our booking services. We are committed to safeguarding your data and operating transparently.
4Drive Uzbekistan operates the website 4driveuzbekistan.com and provides online booking services for vehicle hire in Uzbekistan. Our registered address is Yunusabad, Tashkent, Uzbekistan. For privacy-related questions, contact us at [email protected].
We act as booking service between you and local vehicle hire companies. When you make a booking, you enter into a rental agreement directly with the hire company that provides the vehicle.
We collect information you provide voluntarily when you use our website. This includes data submitted through our contact form, review submission form, and any other correspondence you send to [email protected]. Typical fields include your name, email address, and the content of your message or review.
We also collect technical data automatically when you visit our website. This includes your IP address, browser type, operating system, referring URL, pages visited, time stamps, and device information. These logs help us maintain site security and diagnose technical issues.
We do not collect sensitive personal data such as financial information, health records, or identity document numbers through our own systems.
When you make a booking on our website, you provide details such as your name, email address, telephone number, pick-up and drop-off locations, dates, and vehicle preferences. This information is processed by our booking system and transmitted to the local hire company that will provide the vehicle.
The hire company uses your booking data to prepare the rental agreement, arrange vehicle handover, and provide customer support during your hire period. Payment details for the booking advance are handled by a third-party payment processor and are not stored on our servers.
The rental agreement is signed directly between you and the hire company at the time of vehicle collection. The hire company becomes the data controller for any information collected during the rental period, including driving licence details, additional documents, and damage reports.
Our website uses cookies - small text files stored on your device - to improve functionality and analyse site usage. Essential cookies enable core features such as session management and security. Analytics cookies help us understand how visitors interact with our site, which pages are most popular, and where improvements can be made.
We use analytics tools to track aggregate visitor behaviour. These tools may collect data such as page views, bounce rates, traffic sources, and geographic location at a regional level. This information is anonymised and used solely to improve our website and services.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.
We use the information we collect for the following purposes:
We do not use your data for marketing purposes unless you have explicitly opted in. We do not sell or rent your personal information to third parties.
We share your booking information with the local hire company that will provide your vehicle. This is necessary to fulfil the booking and prepare the rental agreement. Each hire company operates independently and is responsible for handling your data in accordance with local privacy regulations.
We may share data with service providers who help us operate our website and booking platform, such as hosting providers, payment processors, and technical support partners. These providers are contractually obliged to protect your data and use it only for the specified purposes.
We may disclose information if required by law, court order, or regulatory authority, or to protect our rights, safety, and property.
We retain booking data for as long as necessary to provide our services and comply with legal obligations. Completed booking records are typically kept for up to seven years for accounting and dispute resolution purposes.
Contact form submissions and correspondence are retained for up to three years. Technical logs are stored for up to 12 months. Published reviews are retained indefinitely unless you request removal.
You may request deletion of your data at any time, subject to legal retention requirements.
You have the right to access the personal data we hold about you and request a copy. You may also request correction of inaccurate information, deletion of your data (subject to retention obligations), or restriction of processing.
If you have submitted a review, you can request its removal or amendment by contacting us. If you have concerns about how we handle your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, email [email protected] with details of your request. We will respond within 30 days.
For questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, contact us at:
Email: [email protected]
Address: Yunusabad, Tashkent, Uzbekistan
Hours: Monday-Sunday, 9:00 AM - 6:00 PM (GMT+5)
We review and update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top of this page indicates the most recent update.